How do I buy a ticket?

To ensure our guests have the best experience possible, we have limited the number of visitors that can be in the Centre  at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Guaranteed Entry on the planned day of visit

  • Upon your arrival to the Centre, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as school holidays, weekends and public holidays there may be a longer wait time. 

Walk-Up Purchase

  • If you purchase tickets at the door, you will be required to reserve the next available time slot. You will enter the 'I Need Tickets' line to make the initial purchase, and then join that 'I Have Tickets' line at the allocated time-slot of your ticket. The only way to guarantee your entry is to reserve your tickets online. 
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets in advance on oue website.

During peak times, we recommend limiting your visit to 3 hours or less.